Ship Time Estimates
Please allow extra in-transit time for standard shipping, as shippers indicate COVID-19 delays are impacting first class and ground shipping. Choose expedited shipping choices if time in-transit is a concern. We promise that we will ship your order on time HOWEVER, carriers are continuing to experience longer than normal delivery times due to COVID-19 that are not within our control. Orders can not be cancelled due to shipper delays.
International Orders (addresses outside of USA): Please expect lengthy in-transit delays due to COVID-19 and various customs slow-downs. While we will ship within the time frame stated, we can not control in-transit time frames or shipper delays. Patience will be required while waiting for International packages to arrive. We are no longer shipping to UK/Ireland due to Brexit/VAT requirements.
Thank you for supporting small business during this difficult time. We appreciate our customers.
The time required to create your item (personalization time) varies from product to product, so for your convenience, we have indicated the time frame in the body text of each item's description, listed as "ship time estimate". Please refer to product descriptions of your item for that information.
The average turnaround is 10-15 business days to ship. However, many of our items take only 7 business days to ship, while a select few specialty items may take up to 6 weeks. We are always happy to answer any questions regarding shipping and will always do our best to accommodate need by dates, but cannot always guarantee. Some items offer a rush option for your convenience. If your item is eligible for a rush, that option will be available to add to cart.
You will be able to choose your shipping method during checkout. You can choose an expedited shipping method, however, your item will still need to be created, so please factor the production time in to your estimation. Example: If you choose express shipping, and your item indicates a 2-3 week ship time estimate, you can assume your item will ship in 2-3 weeks via express shipping.
Once your order is placed, it cannot be cancelled if it does not arrive by a particular date. We offer a cute little Gift Receipt Notice in the event your order was not placed in time to receive for your "need by" date. Just print it out and wrap it up! Your gift recipient will be thrilled to know their personalized gift is on its way.